Support
A little help
with Dozy.
Answers for the little things, from sharing to sleep logs.
Your account
Use Sign in with Apple to create a Dozy account. Use the same Apple Account on another iPhone to restore your family. You can also keep your logs on one phone without signing in. Signing in to Dozy is separate from enabling iCloud in iPhone Settings.
Invite another caregiver
In Dozy's settings, open Account & family and create a caregiver invitation. Share it with someone you trust who has Dozy installed. They sign in with their own Apple Account. The link works once and expires after seven days.
Widgets
Touch and hold your Home Screen, choose Edit, then Add Widget, and search for Dozy. Widgets show the latest data this phone has synced. Sleep timers continue without a two-hour reopening requirement. To see another caregiver's recent changes, open Dozy so this phone can sync. iOS decides when widget content refreshes.
Nap reminders
Turn on nap reminders in Dozy's settings and allow notifications when iOS asks. If permission was previously denied, enable it in iPhone Settings → Notifications → Dozy. A reminder uses your chosen lead time before an upcoming nap estimate; the default is ten minutes. It is scheduled only when there is enough current sleep information. It is not a repeating daily alarm.
Export or delete your data
Use the family export option in Dozy's settings to save a copy of your logs. To delete your cloud account, open Account & family → Delete account and confirm with Apple. Owners of a shared family need to transfer ownership to a caregiver first. You can also withdraw cloud consent in Account & family: an owner can remove the cloud family, while a caregiver can leave it. Local logs on this phone are kept. Removing the cloud family affects every caregiver and cannot be undone. If offline, uploads stop; retry the removal when connected. Existing exports, other device copies and rolling backups are separate. A local-only family can be cleared using the app's start-over option.
Plans and purchases
Dozy Basic includes logging, history and exports without a subscription. Dozy+ unlocks estimates, future plans, charts, reminders and the guided library. Open Account & family in Settings to view plans or restore purchases. Apple supplies your local price and free-trial eligibility. Manage or cancel in your Apple Account subscription settings; deleting Dozy or your Dozy account does not cancel an Apple subscription.
About sleep estimates
Dozy helps you record routines and offers estimates based on logged information. It is not a medical device or a substitute for advice from your child's healthcare professional.